Frequently Asked Questions

How can we help you?

Affiliate

A customer is a Vista Club member that makes a purchase. An affiliate is a customer that Personally sponsors other people.
One of the many benefits is the afffiliate may participate in the binary program by staying Qualified on a monthly basis.
Option 1.  

ZERO - it is FREE to sign up / enroll.  This will give you access to your own Back office to see what VISTA has to offer.

Option 2.

$25.00 annual Vista Club Membership with company benefits :

  • Premium support
  •                        
  • Discount's and special offers on Vista products
  •                         
  • Access to Vista events / webinar
  •                        
  • Easy to understand compensation plan

Option 3.

Your decision to make a purchase in any given month could qualify you for affiliate compensation.

Must be a paid Vista Club Member and have purchased / have an active HPLP package. For binary compensation there must be a specified purchase in each month to qualify. NOTE :

For the binary compensation program there is a monthly qualification plus having a certain amount of personally sponsored members.  The compensation plan description is found on the dashboard when you click on the question mark next to the words "Team Performance"

Company

The Technology side of Vista is located in Palo Alto, California and the marketing arm of Vista is located in Glendale, California.
Armen Temurian and Luis Amaya.
YES, we currently have VISTA COIN and ALEXA COIN
Planning to be listed on exchanges around October 2021

Financial

Log into your back office, while on the main dashboard, scroll down to the Binary Sales Chart / Graph.
Option 1: DIRECT DEPOSIT
  1. Log into your back office
  2. Go to Finance
  3.  Select “Pay via check”
  4.  Write down the information needed to make the deposit
  5. Go to Bank Of America
  6.  Fill out the deposit slip with the correct information
  7. Deposit funds into the Corporate Bank of America account
  8. Make sure you receive the Deposit slip from the bank teller
  9. Log into your back office again, go to finance, select “Pay via check”
  10.  Enter the EXACT AMOUNT of funds you deposited
  11. Look for the CC # on the deposit slip receipt the bank teller gave you and ENTER the CC # in the NOTE section
  12. Select the Direct Deposit option
  13. Click on the Submit Button
Option 2: MAIL CHECK TO CORPORATE OFFICE
  1. Log into your back office
  2. Go to Finance
  3. Select “Pay via check”
  4. Write down the information needed to mail your check
  5. Enter the EXACT AMOUNT of your check
  6. Enter the check number
  7. Select “Mail the check”
  8. Click on the Submit Button
  9. Mail your check to the Corproate Office
NOTE :  This option will take a while to complete and see the funds available                In your back office E-Wallet
Log into your back office, go to E-Wallet, scroll down and select Transfer Funds, Enter the username, email, and amount to send, then send submit button.

Mining

Submit a support ticket from your back office and the mining support team will help you. We also have a Telegram mining chat room to receive support.
Once you reach Milestone one, you should receive an invitation to join from support.
YES, there are a couple short setup videos which show the basic steps.
It is ALWAYS BEST to check your HP1000 IM on a regular basis to ensure it is still mining. The mining support chat room is also a place you need to be involved with for support and updates.
There are a few reasons such as internet speed, when your machine connected to the pool, components installed at the time assembled, etc.
ALL machines are currently hand built and carefully tested before shipping out to the Member.
The VISTA Tech Support TEAM is ALL ABOUT SECURITY and protecting VISTA as well as You and your HP1000 IM.  They use a SECURE ENCRYPTED means of access to your  Machine remotely. They will give you detailed instructions on what to do and look for.
Log into your back office, go to Network, scroll down and select Device Settings, Under the Status, it will show GREEN and say “ACTIVE”
Log into your back office, go to Earnings, select “Daily Mining Commissions”

Back Office

Go to Vista main website, click on log in, click on forgot password, use the "original" email you had used for that account, (your username should be in the password reset email as well) follow the steps to gain access to your new Vista back office.
  1. Check with your sponsor or another member to see if they can access their account
  2.        
  3. Ask if Vista is having work done to the back office and the site is under maintenance
  4. Check the Telegram chat rooms for any updates that may be posted there
  5. Ask for help in the Vista Q & A chat room
  6. IF you are still having difficulty, send an email to Login3.0@vista.network
Yes, through your back office genealogy link
Yes   NOTE : Certain rules may apply
Submit a support ticket to get assistance.
Log into your back office, go to E-Wallet, scroll down and select Transfer Funds, Enter the username, email, and amount to send, then send.
Log into your back office, go to E-Wallet, select withdrawal wallet address, Enter your Bitcoin wallet address, confirm, and save.
Log into your back office, go to E-Wallet, select E-Wallet summary, scroll down And look for the Bonus Coin Balance on the left hand side.
Log into your back office, go to E-Wallet, select E-Wallet summary.
Log into your back office, go to E-Wallet, select Fund Transactions.
  1. Log into your back office, while on the main dashboard, scroll down And see your Milestone Progress
  2.        
  3. Log into your back office, go to HPLP, select HPLP Analytics to see A more detailed Milestone Progress Overview
Log into your back office, go to Earnings, select HPLP Daily Rewards.
Log into your back office, while on the main dashboard, look to the upper Right hand side under you wallet balance, it should say “Premium Member”
Log into your back office, go to Earnings, select HPLP Fast Start Bonuses.
Log into your back office, go to Earnings, select  Referral Commissions.
Log into your back office, go to Network, select “Club Membership”, Complete the transaction using funds from your E-Wallet Balance.
Log into your back office, go to Coins, select transfer Coins, enter the Username of the member you are sending the coins to, enter their email Address, select the coin you want to send ( Vista or Alexa Coin ) enter the Amount of coins you are sending from your coin balance, click on the Transfer Coins Button.
Log into your back office, go to Coins, select transfer Coins, enter the Username of the member you are sending the coins to, enter their email Address, select the coin you want to send ( Vista or Alexa Coin ) enter the Amount of coins you are sending from your coin balance, click on the Transfer Coins Button.
Log into your back office, go to Coins, select Buy & Sell Coins, it shows How much you currently have in your E-Wallet Balance, enter in the amount To purchase, DOUBLE CHECK the TOTAL PRICE amount, and click on the “Buy Vista Button”.
Log into your back office, go to Network, select “Referred Members”.
Log into your back office, go to Network, select “My Geneology”.
Log into your back office, go to HPLP, select the HPLP you want to Purchase, click on the Purchase Button.
Log into your back office, go to HPLP, select HPLP Promo Packages.

Products

NO - It is also a complete computer & capable of gaming, or watching a movie while it is mining.
NO - this has been asked by many members and being considered as a feature each member can control.
It has been recommended to perform this approximately once a week to keep your HP1000 IM at PEAK performance.
As often as needed to keep your system clean.  The majority of members perform this when they shut down their system, turn the power off to the system ( some unplug it ) and quickly blow the dust out with a spray can of clean compressed air.  Once that is done, power your machine back up and click on the mining icon to begin mining.
Height = 10 7/8"  Length = 12 1/2"   Width = 10 1/4"
Submit a support ticket and ask for help in the mining support chat room.
$5 - $20 Depending on your electrical supplier.

Helpful tips :

  1. It is HIGHLY RECOMMENDED ... NOT ... to use a vacuum to clean dust from your machine
  2. It is HIGHLY RECOMMENDED ... NOT ... to use a vacuum to clean your carpet around your machine or plugged into an outlet on the same electrical circuit as your machine. ANY static electricity on or near your machine could have an adverse effect causing damage to your machine.

Support

Submit a support ticket from your back office. If you have and use Telegram - VISTA has a Q & A chat room set up to ask questions NOT already covered in the FAQ's
  1. Contact your sponsor for help, they will know the majority of questions you will have.
  2. Download Telegram and ask to be a part of the chat groups
Log into your back office, go to Support, select “New Ticket”, enter the subject, Enter what you need help with, and click on “Create Ticket”
Log into your back office, go to Support, select “My Tickets” and look for the status And OR the reply from the Support TEAM.

Taxes

EACH member in VISTA is responsible for their OWN tax reporting.  Please seek professional help to be 100 % compliant with YOUR Government and State Laws
Please seek professional help from your accountant or tax adviser to be 100 % compliant with YOUR Government and State Laws

Technical

$5 - $20 Depending on your electrical supplier.
A Height = 10 7/8" Length = 12 1/2" Width = 10 1/4"
NO - this has been asked by many members and being considered as a feature each member can control.
ALL machines are currently hand built and carefully tested before shipping out to the member.
The VISTA Tech Support TEAM is ALL ABOUT SECURITY and protecting VISTA as well as you and your HP1000 IM.  They use a SECURE ENCRYPTED means of access to your machine remotely. They will give you detailed instructions on what to do and look for.

Training

Be an active part of ALL help resources VISTA has to help you  
  1. Attend the webinar's, pay attention, soak in the information, and follow directions
  2.     
  3. Take notes while on the webinar so you will have answers for your team
  4.     
  5. Join the chat rooms for support - we are here to help everyone
  6.     
  7. Ask questions - this not only helps you, but also could bring up areas that need attention
NOTE :

ALWAYS look to see if your question has already been addressed or answered before asking, check ALL VISTA FAQ's, ask your sponsor, check in the chat rooms, check the website, look in your back office, check any notes you took from the webinar, etc.

VISTA will produce videos (or have videos created and approved by corporate) for this Purpose.
ALWAYS refer to the person who sponsored you for help. You can also go to the dashboard in your back office and click on the question mark next to the TEAM PERFORMANCE located on the right hand side of the screen.

Telegram Chat Rooms

  1. Vista Telegram Join Links          

    News and Info room https://t.me/joinchat/JePh9Q98qDCIuLZgy_2zdQ

  2.  
  3. VISTA MY Q & A

    IF Any one of our members have a question or concern about anything, please refer them to this chat “VISTA MY Q & A”

    https://t.me/joinchat/KQYGQhSqxHghE_98UqXLzA
  4. Vista Telegram Spanish link        

    Enlace en español de Telegram Aquí está el link para el chat de español para todos los miembros
    https://t.me/joinchat/KQYGQg6D-jkIAv42MZozEw

  5. General Vista Chat and Fun...

    https://t.me/VistaChatter

  6. Other Vista Telegram Chat Rooms ...        

    These are by INVITATION ONLY : Mining, Core members, and Executive Council Advisory Board

Website

As a temporary solution, you can type a few letters and numbers ( example :  TbaL489 ) and later change it to your real Bitcoin address once you have acquired one.
The one you use the Most and works well with VISTA.  Most members are using a G.mail account, though it is your choice.
You will need to contact your sponsor and obtain their username to complete your registration.

Wallets for Cryptocurrency

Each wallet provides their own tutorial videos you can find on their website usually under media or tutorials.
Most wallets are already set up in both systems ready for use.